FAQ

Frequently Asked Questions

What level of compression do CuraFit socks provide?
Our compression socks provide 20–30 mmHg graduated compression. Compression is strongest around the ankle and gradually decreases up the leg.

How do I choose the right size?
Please refer to the Size Guide available on our product pages. We recommend checking your measurements before placing your order to help ensure the best fit.

How long does delivery take?
We offer FREE UK DELIVERY. Estimated delivery time is 3–7 business days. Orders may arrive earlier depending on the destination and local delivery conditions.

Can I track my order?
Yes. Tracking information is provided once it becomes available, allowing you to follow the progress of your delivery.

What is your return policy?
You have 30 days after receiving your order to request a return. Products must meet the conditions stated in our Returns & Refunds Policy.

How will I receive my refund?
Approved refunds are issued to the original payment method. Once approved, the refund will be processed within 10 business days. Your bank or card provider may require additional time for the funds to appear in your account.

What should I do if my order arrives damaged or incorrect?
Please contact us as soon as possible at support@curafit.store with details of the issue so we can review it and help resolve the problem.

How can I contact CuraFit?
You can contact our customer support team at support@curafit.store.